oaic data breach report

If an entity is aware that there are reasonable grounds to believe that there has been an eligible data breach, they must notify affected individuals and the OAIC as soon as practicable. System fault breaches include data breaches that occur as a result of a business or technology process error. Chart 14 is a panel chart showing the type of human error by top five industry sectors. Table is displayed from most to least notifications. Entities should also review the types of information that they collect, and how this information is received, stored, secured, and then destroyed or de-identified as required by APP 11. Three of the top five sectors notified breaches resulting from a system fault. Personal information sent to the wrong recipient via postal mail, for example, as a result of a transcribing error or wrong address on files. Contact information remains the most common type of personal information involved in a data breach. Chart 6 — Breaches resulting from malicious or criminal attacks — All sectors, Chart 7 — Malicious or criminal attacks — All sectors. reviewing and upgrading existing security measures to include ongoing monitoring and antivirus and malware detection. This can also make it difficult for a forensic investigation of the breach to determine the full extent of the information that was compromised where the email account lacks audit and access logging. Table is displayed from most to least notifications. Data breaches notified in this period also involved TFNs (17%), financial details, such as bank account or credit card numbers (37%) and health information (26%). However, certain kinds of breaches can affect larger numbers of people. System faults accounted for four per cent of data breaches this reporting period. Failure to effectively remove or de-identify personal information from a record before disclosing it. Chart 5 is a doughnut chart showing the source of data breaches, displayed from most to least notifications. Registered healthcare organisations are not required to report breaches to the OAIC. This chart breaks down the breaches identified as ‘system fault’ breaches by the top five industry sectors in the reporting period. It shows a 19 per cent increase in the number of data breaches reported to the Office of the Australian Information Commissioner (OAIC) between July and December 2019, compared to the first half of the year. Only two reports will be produced annually on the notifiable data breach scheme by the government’s privacy authority in future in the wake of ongoing resourcing issues hanging over the agency.. Examples include sending personal information to the wrong recipient via email (39% of data breaches resulting from human error), unintended release or publication of personal information (16%) and sending personal information to the wrong recipient via post (12%). Data breaches resulting from phishing continue to be the leading source of malicious attacks. Chart 2 is a stacked column chart showing number of notifications by month, from July 2019 to December 2019. the entity has not been able to prevent the likelihood of serious harm through remedial action. Data breaches notified during the reporting period also involved individuals’ tax file numbers (TFNs) (15 per cent); financial details, such as bank account or credit card numbers (37 per cent); and health information (23 per cent). : Notifiable Data Breaches Statistics Report: 1 April to 30 June 2019. Theft of paperwork or storage devices resulted in 24 notifications. Note: NDBs may involve one or more kinds of personal information. ‘Unknown’ includes notifications by entities with ongoing investigations at the time of this report. We acknowledge the traditional custodians of Australia and their continuing connection to land, sea and community. It compares the January to June 2020 period against July to December 2019. Key statistics — 245 notifications: 34% human error, 62% malicious or criminal attacks and 4% system faults. Notifying entities who did not have audit or activity logging enabled on their network or email servers/accounts, or could not undertake retrospective traffic analysis of their internet gateway, had difficulty determining whether a malicious actor who had gained access to their network in a cyber attack had accessed or exported (exfiltrated) personal information. Chart 5 — Source of data breaches — All sectors. All entities covered by the Privacy Act should be aware of the personal information they retain within their information and communications technology (ICT) environment and where it is located. Nevertheless, many breaches resulting from cyber incidents still included a human element, given the malicious actor often required their target to do something, such as respond to a password request that claimed to be from a legitimate source or service provider. This included personal information contained as attachments to emails received and sent from the compromised account, or in the cloud storage associated with the account. Failure to effectively remove or de-identify personal information from a record before disclosing it. We pay our respects to the people, the cultures and the elders past, present and emerging. Where data breaches affect multiple entities, the OAIC may receive multiple notifications relating to the same data breach. A business or technology process error not caused by direct human error. Attacks included cyber incidents such as phishing and malware, data breaches caused by social engineering or impersonation, theft of paperwork or storage devices, and actions taken by a rogue employee or insider threat. This section compares notifications made under the NDB scheme by the five industry sectors that made the most notifications in the reporting period (top five industry sectors). This may include: Some entities use postal or courier services to send sensitive information to individuals, including material stored on portable media such as USB drives. Chart 8 is a doughnut chart showing the percentage of notifications of each type of cyber incident, displayed from most to least notifications. Entities are also responsible for planning how to handle personal information by embedding privacy protections into the design of information handling practices. The 518 notifications received during this reporting period marks an increase of 16% on the 447 notifications made under the NDB scheme during the same period in 2019. Sensitive information, other than health information, as defined in, Compromised or stolen credentials (method unknown), Brute-force attack (compromised credentials). A number of entities applied additional security measures after experiencing a phishing attack, including: Entities should consider reviewing their practices and processes on an ongoing basis, without being prompted by a phishing attack, as part of their obligations under APP 11. The most common method of obtaining compromised credentials by malicious actors was through phishing (78 notifications). Disclosing personal information verbally without authorisation, for example, calling it out in a waiting room. It shows 245 reported data breaches between July and September, a number which correlate closely with the previous quarter. However, given that nearly 10 per cent of all data breaches reported to the OAIC from July to December 2019 resulted from personal information being emailed to the wrong person, the use of email for the transmission of personal information carries risks. The Office of the Australian Information Commissioner (OAIC) this week released its quarterly report on the mandatory notifiable data breach … Similarly, there may have been adjustments to statistics from previous reports as a result of changes to the status or categorisation of individual notifications. A malicious or criminal attack deliberately crafted to exploit known vulnerabilities for financial or other gain. State or Territory public hospitals and health services are generally not covered — they are bound by State and Territory privacy laws, as applicable. 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